We Have a Highly Structured Onboarding Process.

Warm welcome email to introduce you

We will automatically send you an email within a few minutes of signing up to the id you mentioned while sign up. Include details like:

• Steps to get your login details securely when you sign up
• Way to connect with our support staff to make any changes to your website
• Instruction to login and access your dashboard.

Once you read through this welcome email and follow the instructions provided, your onboarding experience is guaranteed to be smooth and effective.

Onboarding is a crucial step in your launch

Once you’ve completed the signup process, our care team will be automatically notified and we’ll make sure you get all the support and help we promise.

• We don’t cut corners. We start by reviewing your product or service and your target market. We ensure that your onboarding checklist is done quickly and accurately.
• We perform safe updates to ensure the highest levels of security and reliability. You can trust that your plugin has been thoroughly updated- even if it’s with a minor update.
• Speed can make a HUGE difference in your website’s performance and the effects you achieve with our service will be visible within 1-2 weeks because the manual work to improve website performance require time!

24*7 Monitoring of your server health & system stability

If your website is unavailable, your potential customers are going to take their money elsewhere. Our monitoring service will ping your site every minute to ensure that you have the uptime and performance needed.

• If you’re not 100% happy, our 24*7 customer support team will assess any technical issues and address them as quickly as possible.

Get premium plugin installed

To ensure that your site is always running at maximum speed, you’ll be given a full set of premium plugins installed on your website when you register. This includes WP Smush Pro, WP Rocket and iThemes Security Pro.

• We’re always striving to improve security and performance across the web.

This Step is Applicable to Enterprise Plan.

Speed optimization to make sure your site never slows

After we’ve finished optimizing your website for speed, our team will need to work hard to ensure that your site loads as fast as possible!

• Highly optimized for fast page loads, you’ll get a smoother browsing experience thanks to the combination of premium caching and image compression plugins at your disposal.
• We optimize load times, boost conversions and test the limits of your existing infrastructure to deliver an exceptional user experience and improvement in online test outcomes.
• You will need to grant us permissions to give you advice on potential upgrades, as we would never proceed without your permission.

This Step is Applicable to Enterprise Plan.

Continue to go forward & level up professionally

After onboarding is complete, and you’re ready to take on the world, don’t worry! There are some extra things you can do that will help you work even better with us.

• Enrich your experience by upgrading to a yearly plan and get 2 months free!